Carrefour

In a sector that already has competitive sonic identities, our audio branding strategy has become an essential differentiator in our communication.

Philippe Thobie, Marketing Communication and Brand Director

100% human elements

World leader in grocery retail for all

Challenge

For many years, Carrefour has used big commercial hits for its various communication needs, but studies show popular music’s weak effect on strengthening brand bonding, so Carrefour decided to reconsider its sound branding strategy in 2016.

At the time, the retailer was being built around two main segments: the corporate brand and the major supermarkets. It was therefore essential to establish a sound strategy that would benefit each segment while effectively linking to the overall brand, without confusion.

Sonic identity

The « global brand » sound identity is fresh, cheerful and conveys a positive personality.

The music is composed entirely of human sounds – voices, clapping and finger snapping – to reflect the personal aspect of the brand, and underline the company’s aim: to improve the daily lives of its customers.

Results

Adaptations for digital content, radio ads, TV campaigns, event kits, as well as a library of branded music, this complete sound charter provides Carrefour with an agile, 360° sound solution, giving considerable strength to the brand.

Credits

CLIENT LEAD

Philippe Thobie – former Marketing Director

AGENCY

Michael Boumendil – President & Chief Creative Director
Laurent CochiniManaging Director
Marie-Claire Chevalier – Project Director
Vincent TurbéArt Director
Eric Caissy – Senior Designer & Chief Orchestrator